Acceptance of these Terms
By accessing or using the Expres Relocations website (expresrelocations.com) or any of our services, you agree to be bound by these Terms of Use ("Terms"). Please read them carefully before using our website or engaging our services.
If you do not agree to these Terms, you must not access or use our website or services. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes.
Description of our services
Expres Relocations provides professional relocation and moving services including but not limited to: residential relocation, office moving, packing and moving, transportation, customs clearing and forwarding, freight forwarding, and warehousing and storage.
The specific scope, terms, timeline, and pricing of any service engagement will be set out in a separate service agreement or quote confirmation issued by Expres Relocations. These Terms of Use govern your use of our website and general engagement with our business; the service agreement governs the specific provision of moving and relocation services.
- All quotes are subject to on-site survey and may be revised if the actual scope differs materially from what was described
- Services are subject to availability and operational capacity at the time of booking
- International moves are subject to customs and regulatory requirements at both origin and destination
How you may use our website
You may use our website for lawful purposes only and in accordance with these Terms. You agree to use the website in a way that does not infringe the rights of others or restrict or inhibit their use of the website.
You may:
- Browse and access our website content for personal and business information purposes
- Submit quote requests and contact forms to engage our services
- Share links to our website pages on social media and other platforms
You may not use our website to:
- Submit false or misleading information in quote requests or contact forms
- Attempt to gain unauthorised access to any part of our website or systems
- Introduce viruses, malware, or other harmful code
- Scrape, crawl, or harvest content from our website without written permission
- Use our website in any way that violates applicable laws or regulations
Quote requests and service agreements
Submitting a quote request through our website or contact form does not constitute a binding service agreement. A binding contract for moving or relocation services is only formed when both parties have signed a written service agreement and Expres Relocations has confirmed the booking in writing.
Quote validity
All quotes issued by Expres Relocations are valid for 30 days from the date of issue, unless otherwise stated. Quotes are based on the information provided at the time of the survey and may be revised if the actual scope of work differs.
Payment terms
Payment terms will be specified in the service agreement. Typically, a deposit is required upon booking confirmation, with the balance due prior to or upon delivery. Specific terms may vary by service type and destination.
Our liability to you
To the fullest extent permitted by applicable law, Expres Relocations shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of revenue, loss of data, or loss of business opportunity.
Our total liability to you in connection with any claim arising out of or relating to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
Website availability
We do not guarantee that our website will be available at all times, error-free, or free from viruses or other harmful components. We reserve the right to suspend or withdraw the website at any time without notice.
Goods in transit
Liability for loss or damage to goods in transit is governed by the applicable service agreement and insurance policy, not by these Terms of Use. We strongly recommend that all clients take out comprehensive insurance coverage for their shipment.
Intellectual Property Rights
All content on this website, including text, graphics, logos, images, code, and software, is the property of Expres Relocations or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any content without our express prior written consent.
Prohibited Activities
You agree not to use the website or services for any unlawful purpose or any purpose prohibited under these Terms. You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.
Jurisdiction and applicable law
These Terms of Use and any disputes arising from them or from your use of our website or services shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
Any dispute that cannot be resolved amicably between the parties shall be subject to the exclusive jurisdiction of the courts of Riyadh, Saudi Arabia. If you are accessing our website from outside Saudi Arabia, you do so at your own risk and are responsible for compliance with local laws.
How we update these Terms
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be notified to registered users by email where possible.
Your continued use of our website after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to any changes, you must stop using our website.
We recommend that you review these Terms periodically to stay informed of any updates.
Questions about these Terms
If you have any questions, concerns, or feedback about these Terms of Use, please contact us:
- Email: info@expresrelocations.com
- Phone: +966554207452
- Address: P.O. Box : 3733, Sulay Riyadh 11432, Saudi Arabia
We will do our best to respond to all enquiries within 5 business days.
+966 55 420 7452